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Terms & Condition

Effective Date: July 16, 2025

1. About Metaval

Metaval is a global industrial engineering company providing manufacturing, OEM supply, and calibration services for valves, flow meters, and pipeline accessories. We operate engineering and production units across India, Australia, UAE, the UK, and more.

2. Acceptance of Terms

By accessing or using our Website, you:
– Confirm that you are legally capable of entering into binding contracts.
– Agree to abide by these Terms and all applicable laws and regulations.
– Acknowledge that these Terms may be updated or modified by us from time to time without prior notice.

3. Use of the Website

You agree to use the Website only for lawful purposes and in a way that does not:
– Violate any applicable laws or regulations.
– Infringe on the rights of others.
– Disrupt or harm the Website or our services.

4. Products & Services

Metaval provides:
– Industrial valves, flow meters, and instrumentation products.
– OEM/ODM services.
– Custom manufacturing solutions.
– In-house flow calibration and testing services.

Note: All product specifications and images are for general reference and may vary by region or technical updates.

5. Quotation & Order Terms

Quotations shared via the Website or email are valid for a limited time and subject to change. An order is only confirmed once a Purchase Order (PO) is accepted and acknowledged by Metaval. Payment terms and delivery timelines are agreed upon in the formal quotation or contract. All shipments are subject to availability and factory conditions.

6. Pricing & Taxes

Prices are exclusive of all applicable taxes, duties, and shipping charges unless stated otherwise. Any applicable taxes and logistics charges will be added to the invoice as per law.

7. Shipping & Delivery

Delivery timelines mentioned are estimates and may change due to production, logistics, or customs delays. Risk of loss passes to the buyer upon dispatch from Metaval’s facility or as per Incoterms defined in the PO. Claims for shortages or damage must be submitted within 7 days of receiving the goods.

8. Warranty & Returns

Metaval offers a standard warranty of 12 months from the date of commissioning or 18 months from dispatch, whichever is earlier. Warranty covers manufacturing defects only. It does not cover damage due to misuse, improper installation, modifications, or normal wear and tear. Returns must be authorized in writing and may be subject to a restocking fee.

9. Intellectual Property

All content on this Website—including designs, product data, logos, brand names, technical drawings, and text—is the intellectual property of Metaval or its licensors. You may not:
– Reproduce, republish, or redistribute content without written permission.
– Use Metaval’s brand or logo without explicit authorization.

10. Limitation of Liability

Metaval shall not be liable for any indirect, incidental, special, or consequential damages arising out of:
– The use or inability to use this Website,
– Product performance beyond stated specifications,
– Delays or failures due to events beyond our control. Our maximum liability shall not exceed the value of the goods or services supplied.

11. Indemnity

You agree to indemnify and hold harmless Metaval, its directors, employees, and agents from any claims, damages, or expenses arising out of:
– Your use of the Website,
– Your violation of these Terms,
– Any breach of applicable laws or third-party rights.

12. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

13. Third-Party Links

Our Website may contain links to third-party websites for your convenience. We are not responsible for the content, terms, or privacy practices of those sites.

14. Changes to Terms

We reserve the right to revise or update these Terms at any time. Updated terms will be posted on this page with the revised date. Continued use of the Website signifies acceptance.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India (or the local jurisdiction of Metaval’s entity servicing your region). All disputes shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, unless agreed otherwise.

16. Contact Information

For any queries or concerns, you can contact us at:

Metaval
📧 Email: info.ind@metaval.com
🌐 Website: www.metaval.com
📍 Contact Page: https://metaval.com/contact-us/